Shipping
Swift and careful shipping is very important to us. I take care with each pony to make sure it is wrapped properly and shipped with care to avoid any damage. All Ponies are shipped in padded envelopes, full size ponies are sealed in plastic bags to ensure their hair is kept nice.
Paper products, such as pony cards and coloring books are shipped in envelopes close to their size with care that they will not become bent.
Standard shipping is USPS First Class. I have found with experience that this is the fastest way to ship inexpensively.
Large orders (over 12 oz in weight) are shipped Flat Rate Shipping.
With the exception of Pony Buildings which usually require boxes sized to fit, and they are shipped Priority Parcel Post.
I supply a confirmation number via USPS for EVERY order.
I prefer not to be shipped internationally to cut costs, but exceptions can be made upon request. If you want standard shipping internationally, there will NOT be a confirmation number. If you want a tracking number on international shipping it is EXPENSIVE and I will have to bill you for the additional cost.
Overnight. 2-3 Day, or Insured Shipping can be made available on request for an added shipping cost.
I check my email daily, often twice.
So please use the contact form for ANY special requests.
Paper products, such as pony cards and coloring books are shipped in envelopes close to their size with care that they will not become bent.
Standard shipping is USPS First Class. I have found with experience that this is the fastest way to ship inexpensively.
Large orders (over 12 oz in weight) are shipped Flat Rate Shipping.
With the exception of Pony Buildings which usually require boxes sized to fit, and they are shipped Priority Parcel Post.
I supply a confirmation number via USPS for EVERY order.
I prefer not to be shipped internationally to cut costs, but exceptions can be made upon request. If you want standard shipping internationally, there will NOT be a confirmation number. If you want a tracking number on international shipping it is EXPENSIVE and I will have to bill you for the additional cost.
Overnight. 2-3 Day, or Insured Shipping can be made available on request for an added shipping cost.
I check my email daily, often twice.
So please use the contact form for ANY special requests.